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PG&E essentially restores all customers following a major air storm

SAN FRANCISCO – (COMMERCIAL THREAD) – Teams from the Pacific Gas and Electric Company (PG&E) have restored almost all of the customers who lost electricity as a result of a powerful atmospheric fluvial system that hit the service area of ​​the undertaking with several days of heavy rain, damaging winds and a buildup of deep snow, as well as flooding and mudslides.

On Wednesday, October 27 at 7 p.m., about 851,000 customers, or more than 99% of those who lost electricity during the storm, were restored. The rest are mostly located in hard-hit areas where roads remain closed due to heavy snowfall, debris flow or other damage. PG&E will continue to work to access these customers and restore power safely and as quickly as possible.

“We would like to thank our customers and communities for their patience and support,” said Marlene Santos, Director of Client Services at PG&E. “It was a historic storm, especially for October, and we mobilized all of our resources to respond to it. We recognize the disruption and inconvenience caused by extended outages and sincerely appreciate the understanding of all whose service has been affected. ”

Storm damage: hundreds of poles, transformers and more

Teams found over 1,600 damaged infrastructure locations where equipment needed to be replaced or repaired, including over 800 damaged power line spans, over 160 ties, over 160 transformers and 200 poles to be replaced.

At the height of the restoration effort, more than 3,000 electricians and arborists were working to assess and repair the damage and restore power safely and as quickly as possible for customers. In addition, hundreds of other PG&E employees occupied emergency centers and performed other tasks related to responding to the storm.

The restoration effort included contract teams as well as support teams from the San Diego Gas & Electric Company.

A storm of historic proportions

The storm arrived shortly after midnight on Sunday October 24. Record rains combined with strong winds produced the most storm-related impact seen in PG&E territory in October since 2009, according to PG&E meteorologists. As an example, Mount Tamalpais received 17 inches of rain and a wind gust of 92 mph was recorded in Alameda County.

In recent years, Californians have had to contend with drought, forest fires and intense heat waves. This early-season storm was a reminder that preparation before any natural disaster or emergency is important.

Customers can find advice on preparedness and safety on our website and on the Safety Action Center.

About PG&E

PG&E, a subsidiary of PG&E Corporation (NYSE: PCG), is a combined natural gas and electricity utility serving more than 16 million people over 70,000 square miles in northern and central California. For more information, visit and

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